Forward Kitchens: Transforming the Mom and Pop Restaurants

Raghav Poddar, Co-founder & CEO, Forward KitchensRaghav Poddar, Co-founder & CEO
Underutilized kitchen space and staff is one of the most significant challenges for the foodservice management industry. It negatively impacts profitability and the bottom line of the kitchen. The situation necessitates businesses to increase their capacity utilization through delivery, catering, and office lunches to become more profitable without additional capital expenditure.

Forward Kitchens is solving this problem by helping restaurants create unique virtual restaurants and attract different customer segments through different delivery menus. This enables restaurants to sell more food with the same staff and kitchen, thereby increasing revenue without additional investment.

“Launched publicly from a pilot program in 2021, Forward Kitchens has since then on boarded hundreds of restaurants,” says Raghav Poddar, Co-founder and CEO, Forward Kitchens. Under Poddar’s strategic leadership, the company has today grown its team in multiple states. Forward Kitchens is able to bring in millions of dollars in sales to restaurants, making it a crucial partner for the restaurant industry.

Forward Kitchens offers restaurants the fastest, most cost-effective, and easiest way to make more money online. Forward Kitchens’ team handles everything from review management to refunds associated with online storefronts.
More importantly, Forward Kitchens doesn’t provide boilerplate products to restaurants; all its solutions are adaptable to the needs of a specific restaurant.

“Unlike competitors, our goal is to digitize the disadvantaged local mom-and-pop restaurant. We allow operators to increase revenue through the internet. And our team does all the heavy lifting—be it creating online restaurants or handling the chargeback flow for the restaurants,” Poddar says.

For example, at Forward Kitchens, the company has developed a technology to allow a mom-and-pop restaurant to get more online delivery sales through the creation of online digital restaurants. As a result, customers can better discover local restaurants to order from. With such a product, a local restaurant can within a matter of weeks bring in more delivery orders and have a professional online presence. Over the past months, Forward Kitchens has cumulatively brought in millions in new gross sales to mom and pop restaurant owners, allowing the restaurants to stay open and pay American workers during tough COVID times.
  • Unlike competitors, our goal is to digitize the disadvantaged local mom-and-pop restaurant


With its comprehensive offering, Forward Kitchens has onboarded hundreds of restaurants. One such example is KO Sisters Seoul Food. Witnessing the popularity of the food truck movement in Portland, the owners, Sandy and her brother, decided to take a leap of faith to start the business during unprecedented times. With a newly built food truck and Sandy’s expertise in the kitchen, the only thing missing was the know-how on how to succeed in delivery and online.

Forward Kitchens currently powers a single digital storefront for KO Sisters Seoul Food, which has put them on track for over $100,000 in sales this year. The business has been going so well that the siblings are opening a second location in mid-November. The new location will also be powered by Forward Kitchens on opening day. “Business and execution with Forward Kitchens has been incredible. They are responsible for 40-45 percent of our total sales, and it’s only increasing week over week,” says Sandy and her brother, regarding their partnership with Forward Kitchens.

Company
Forward Kitchens

Headquarters
New York City, NY

Management
Raghav Poddar, Co-founder & CEO

Description
Forward Kitchens offers restaurants the fastest, most cost-effective, and easiest way to make more money online. Forward Kitchens’ team handles everything from review management to refunds associated with online storefronts. More importantly, Forward Kitchens doesn’t provide boilerplate products to restaurants; all its solutions are adaptable to the needs of a specific restaurant. The company has developed a technology to allow a mom-and-pop restaurant to get more online delivery sales through the creation of online digital restaurants. As a result, customers can better discover local restaurants to order from. With such a product, a local restaurant can within a matter of weeks bring in more delivery orders and have a professional online presence.

Forward Kitchens
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