In this digital era, businesses that fail to innovate is at the significant risk of lagging behind their peers, and the foodservice industry is no exception. The industry has seen a revolutionary transformation in recent years in its bid to satisfy an ever-changing consumer landscape. What could have been considered oxymoronic a few years ago, like the vegan fast or impossible burger diets are gaining much popularity among the customers today, especially among the millennials and gen Z.
Besides, their increasing sensitivity toward environmental sustainability and waste management has forced the industry to bring about rather inventive approaches like zero-waste restaurants and compostable packaging. As concepts like ghost kitchens and cloud kitchens are getting popular, and services like click-and-collect and kiosks have become imperative. Thus, it is safe to say that the foodservice industry is overseeing a revolutionary change spurred by technology.
Artificial intelligence (AI), data science, 3D printing, and blockchain technology are driving this technological transformation of the foodservice industry. AI has already stridden its way in the industry. For instance, a few airport restaurants have already started using the semi-humanoid robots to greet customers, provide menu details, and offer menu recommendations. Similarly, a robotic machine manufacturer, created a robot that could use 21 ingredients to create more than 1,000 types of salads in around 60 seconds, which is another example of how the foodservice industry is integrating AI. Right now, data science and predictively analysis are touted to have enormous potential in foodservice as providing personalized experience could be a major competitive differentiation. 3D printing is another technology that is revolutionizing the sector. Experts predict that it’s going to be an indispensable part of our culinary lives in the coming years. Blockchain technology has also made its mark in foodservice. Besides providing the infrastructure for virtual currencies, it also increases the efficiency and transparency of the supply chains.
At this juncture, there are a variety of food service management solutions available in the market that caters to different needs of the businesses. To help them choose the solution that best fits their requirement, Food and Beverages Tech Review has compiled the list of the top 10 food service management solution providers. The enlisted solution providers are the frontrunners in the market that provide a wide span of features. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for the aspiring CIOs.
We present to you Food and Beverages Tech Review’s “Top 10 Food Service Management Solution Providers – 2020.”